2023 Natural Grocers Environmental, Social, and Governance Report

We carry only 100% certified organic produce to

eliminate the possibility of contamination from the chemicals applied to conventional produce.

Product Safety At Natural Grocers ® , we take food seriously and we strive to sell only the highest quality products. All stores are certified annually as organic handlers. We carry only 100% certified organic produce to eliminate the possibility of contamination from the chemicals applied to conventional produce. We work hard to ensure that the food in our stores is handled with care. Once received, our products are maintained and stored in accordance with applicable food safety practices. Our bulk products are pre-packaged and we refrigerate many bulk nuts, seeds, and flours to ensure quality, cleanliness, and freshness. We operate technology for all coolers that streamlines temperature tracking in our stores. Our Crew complete all required food safety certifications and follow company procedures for ensuring product stays fresh and safe for our customers. Any item that falls outside of food-safe guidelines is removed from the sales floor and disposed of appropriately. Things We Won’t Carry and Why Quality matters for human health, economic health, and the planet’s health. At Natural Grocers, quality is measured as much by what we don’t sell as by what we do. Since the 1990s, we have maintained a growing list of ingredients which we won’t sell in our stores and why. Our Quality Standards Team stays abreast of the latest research to evaluate product issues and concerns, and review specific ingredients, resulting in ongoing modifications to this list. As our commitment to quality remains constant, our list of Things We Won’t Carry and Why is ever-evolving. The list is updated on our website regularly at: Things We Won’t Carry and Why

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NATURAL GROCERS ® | ESG REPORT