2025 Natural Grocers Sustainability Report

PLANET

HEALTH

QUALITY

COMMUNITY

CREW

NUTRITION EDUCATION

ALWAYS AFFORDABLE SM PRICING

ANIMAL WELFARE

PEOPLE

PAY AND BENEFITS We are committed to positively impacting Crew’s physical, emotional, and financial well-being. Some of the ways we show our commitment include: Competitive Pay • Starting pay for all positions is above federal and state minimum wage levels • We post the starting pay rate or hiring pay range for all open positions • Annual Pay Increases: • Hourly store Crew: We have annual pay increases for all Crew, and Crew with high performance are eligible for an additional merit increase • All other Crew: All eligible Crew receive an annual merit increase • We conduct periodic compensation reviews to identify and resolve any pay equity disparities • We do not have wage caps for any position in the company Scheduling Is Predictable, Fair, And Conscientious: Each store has a master schedule that results in consistency. Schedules are posted three weeks in advance. Each new Crew member knows what their schedule will be at the time they are hired. If a change to the master schedule is required, the Manager must discuss scheduling changes with Crew in advance. Paid Time Off: We offer paid time off to all Crew. It accumulates based on hours worked and starts to accrue from the first hour worked. For full time Crew this equates to ten paid days off in their first year, fifteen days in the second year, and twenty-five days by the tenth year. Crew Discounts: We offer substantial Crew and family member discounts, along with our $1.00 per hour store credit benefit. We believe this is essential to ensuring our Crew and their families can access affordable, high-quality food and supplements. Crew who retire from the workforce and have had 15 years or more of continuous service with us are awarded a continuing employee discount following their retirement. Comprehensive Benefits Offering: All full-time employees (30+ hours/week) are eligible for a competitive benefits package. More info is available at: good4u SM Crew benefits Nutrition Education: Crew members receive paid, monthly Nutrition Education training and other opportunities to earn rewards for learning about nutrition and participating in health and wellness challenges. They also have access to free consultations with our on-site Nutritional Health Coaches. Health And Wellness Corners: All store Crew have daily access to free immune support and stress-reducing supplements. We have a longstanding commitment to investing in our Crew. The average rate for hourly full-time store Crew was approximately $22.00 as of November 2025 including $1.00 per hour worked store credit.

CREW MILESTONE

Established in 2021, the Heroes In Aprons Fund, a 501(c)(3) charitable entity, provides short-term financial assistance to qualifying Crew members or their immediate family members who experience major emergencies and life events impacting their ability to meet basic financial needs.

HEROES IN APRONS FUND SM

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NATURAL GROCERS ® | SUSTAINABILITY REPORT