2024 Natural Grocers Sustainability Report

PLANET

CREW

NUTRITION EDUCATION

QUALITY

COMMUNITY

ALWAYS AFFORDABLE SM PRICING

PEOPLE

ANIMAL WELFARE

HEALTH

Company Crew

Caring for crew is one of our Five Founding Principles. We are passionate about ensuring that our good4u SM Crew members can live a healthy, balanced life. We support them with competitive pay, attractive benefits, free nutrition education, and discounts on high-quality, affordably priced products. Celebrating our differences expands and shapes our perspective, and energizes our mission of providing equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for each person’s unique life experience. We are committed to nurturing an inclusive ecosystem in which our Crew can thrive.

As of September 30, 2024 46% of store managers and 57% of assistant store managers were women; 51% of director level managers and above were women

CARE From caring about the wellbeing of our customers and good4u Crew, to humane treatment of livestock and protecting our environment, caring has been a part of our company’s culture since 1955.

Across the company, we use the acronym CARE, which stands for Communicate, Assist, Respect, and Empower, as a guide for how we choose to interact with and support others. Our store Crew uses the CARE formula during every interaction to create a consistent and positive shopping experience for our customers as well as a great work environment. As part of CARE, we encourage Crew to request help or provide feedback in a way that is most comfortable for them. We have an open-door policy for Crew to talk with their store managers, regional manager, operations director, or even the vice presidents of operations and human resources. Crew also have the option for anonymous reporting through our Ethics Reporting Hotline. We regularly host focus group discussions comprised of a diverse panel to examine pertinent topics. We have a Safety Committee at every store and a Corporate Safety Team that regularly engages with Crew and performs store visits. We value our Crews’ feedback and insights.

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FISCAL YEAR | 2024